Monday, November 16, 2009

Blackberry Internet Server Infrastructure Down Across North America (again)

For about two hours I thought I was going crazy when the application I was debugging stopped loading data from the servers. It just so happened that today is the second day after the rollout of the app onto Blackberry App World, and the user comments started flowing in about being unable to load data.

Turns out, after testing app and BB browser on 5 devices (3 local, 2 remote), and numerous timeouts in BB AppWorld client, that we're dealing with another North America-wide BIS infrastructure failure.

There are numerous confirmations on the twittosphere, and online magazines and websites are starting to pick it up (here's one). Last two such outages seem to have happened on Sep 9th and 22nd of this year, according to the same resource.

This is just mind-blowing. Not the fact that the failure occured, but the fact that in this day and age RIM continues to support the BIS system, which effectively routes the vast majority of browser and 3rd party app traffic on Blackberry through Waterloo.

Just mind-blowing.

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